Shipping Policy:
We strive to fulfill and ship your order within 7 days of order placement. All orders are shipped with tracking labels. We want you to receive your order as soon as possible, but please note once the carrier is in possession of your order, we do not have control over the delivery timetable.
Standard shipping is USPS or UPS and may take up to 5 business days to arrive based on location. All orders include tracking. You will receive a shipping email with the tracking number when your order has shipped. Please allow up to 48 hours for your tracking to update.
We are unable to change shipping addresses once an order is placed. Please be sure your shipping address is correct and verified before submitting your order. We cannot provide refunds for instances of the customer submitting the incorrect shipping address at checkout.
Please contact us at info@thelittlefrenchknot.com with any questions concerning your order.
Free shipping over $200
Customer Service:
Returns: Due to the hand painted nature of our canvases, we do not accept returns. If you are unsatisfied with your order in any way, you can always contact us at info@thelittlefrenchknot.com
We also cannot accept returns on gift cards.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
